Responsible Gaming

Responsible gaming is an important part of our foundation.  As a licensed iGaming software provider, KONECT is committed to developing games that meet the highest standards for players and to exceed the requirements put in place by regulators.  Our focus is player fun, protection and security.

All players are customers of a Sportsbook and/or Online Casino where they play for fun.  KONECT, as an independent software provider, has no direct relationship with the players.  That said, responsible gaming remains at the forefront of our “Day 1” philosophy and by ensuring responsible gaming we can build a sustainable business.  For us, Sports Betting is about thrilling entertainment and playing for the right reasons – for fun.  We are committed to working with our clients to block anyone under the legal age limit set by local jurisdictions*.

* Legal age limit – 18+ except for New Jersey 21+

Game Security, Fairness and Accreditation:

KONECT’s platform and games do not use random number generators (RNG) that randomly produce the game results. We provide games based on live events with In Play and Pre-Games odds. If and when we do have RNG Games, they will be tested and certified by independent accredited test facilities (ATF). They would verify that our products meet all the regulations, including player protection, fairness, and security, for the regulated markets in which we operate.

Here are some of the global leaders in ATFs testing:

Gaming Laboratories International – Onsite security inspection

iTech Labs – Platform and game testing and certification

Technical Services Bureau – Platform and game testing and certification

Self-Exclusion for Player Protection

Here is a guide to help you if you believe you may have a gambling problem.  Self-control and self-protection tools available at your Sports Book and/or Online Casino include:  

Self-Exclusion: Players who experience difficulties in controlling the amount of time or money they are spending on our games are strongly encouraged to contact the Sports Book and/or Online Casino where they have registered their account in order to request temporary or permanent freezing of their account. Since the Sports Book and/or Online Casino control all authentication and authorization, they can effectively prevent a self-excluded player from accessing KONECT games.

Players should be aware that Sports Book and/or Online Casinos are responsible for the terms and conditions for self-exclusion, however, typically any remaining funds will remain on the players’ account, or can be manually withdrawn to the chosen payment method upon request, and no marketing material will be sent to the player during the period that their account is frozen or closed.

If you believe you may have a gambling problem, please contact the www.gamcare.org.uk to get help.

Remember, betting is all about fun:  when it isn’t fun, please get help.